MyCareLink Heart™ 4+
The app works ok overall as far as I know, I always have it on and open and my internet works fine. But I’m a little worried about accuracy since this app hasn’t been updated even though Apple is constantly sending out new iPhone updates with security updates. I only bothered to check if this app had been updated recently because as another user stated , I’m only on the newest iOS software with a newer iPhone, (iOS 17) and this evening I had a notification saying that the “system” was “currently unavailable” due to certain parts of the app not being available due to a Medtronic network issue. “ Effectively telling me that it can’t connect to Medtronic.
I’m not particularly impressed with this since my electrophysiology team are getting readings that are unusual … I’m now questioning if the readings are accurate , or if there’s possibly an issue with how things are being transmitted…
This needs to be fixed asap.
Ann gut , 05/03/2024
Does not disclose what it tracks
Prior to my pacemaker being install, I was told I would need a new app to remote monitor. The Medtronic representative did not know much about the app. And you could not preview the app prior to connecting it to your new pacemaker. I would not have gotten this pacemaker. Had I known how intrusive this app is. It tracks your physical activity without permission nor did the Metronic phone rep know exactly what they have other than the number of steps you taken a day based on your phone. So do they know where I’ve been? Do they know where my phones been are they tracking me through the pacemaker and just not saying it? Ask permission to your location. It does not ask permission to connect to your health app. Apparently there is no way to turn off the physical activity portion to the app. It’s a gross invasion of privacy. And it’s not like any of this is disclosed. There is no way to know what information it is harvesting off your pacemaker or phone. Also there is no way to turn any of the features off.
Spoke with another rep: they have no clue how or what data is being collected. they don’t feel like they have to disclose what they are tracking.
Switched to the bedside monitor. Delete app and attempt to find out what data my pacemaker is collecting for free
ScooterEire , 10/24/2023
iPhone 15/ios17
This app worked fine under my older, iPhone 14 and iOS 16. However it seems to work differently now that I have the new phone with the new iOS. The blue green line that normally moves back-and-forth sometimes shows up often does not show up the update time which used to be always very frequent within the last few minutes now sometimes is 30 or 40 minutes behindand the phone is with me and hasn’t changed location. It’s close to the pacemaker and I work from home and I know the Internet’s been fine. I always see the active there so I it says it’s active but I don’t see the blue and green line and we don’t know we see the updated time when I called in for support. They said that the app doesn’t work with iOS 17 yet. Really??
App Privacy
The developer, Medtronic, Inc. , indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
Seller Medtronic, Inc.
Size 280.1 MB
Compatibility iPhone Requires iOS 15.0 or later. iPad Requires iPadOS 15.0 or later. iPod touch Requires iOS 15.0 or later.
English, Arabic, Danish, Dutch, Finnish, French, German, Greek, Hebrew, Italian, Japanese, Korean, Norwegian Bokmål, Portuguese, Spanish, Swedish
Medtronic 24960A User Manual
The following list includes trademarks or registered trademarks of Medtronic in the United States and possibly in other countries. All other trademarks are the property of their respective owners.
CareLink, Medtronic, Medtronic CareLink, MyCareLink, MyCareLink Relay
M971931A001 A Medtronic Confidential Composed: 2018-10-25 10:52:03
PSJ – Size-selectable package manual 14-SEP-2018
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm)
Contents
1 Introduction . 5
2 How to contact Medtronic . 5
3 What is the MyCareLink Relay home
communicator? . 6
4 Setting up the communicator . 8
5 Optional: Connecting the
communicator to WiFi . 10
5.1 Plug or replug the communicator . 10
5.2 Connect to the communicator hotspot . 11
5.3 Connect to your WiFi network . 12
6 Checking the connection status . 15
7 Sending a manual transmission . 16
8 Troubleshooting . 19
8.1 Cellular connection error . 20
8.2 WiFi connection error . 21
8.3 System error . 22
8.4 Enrollment error . 23
9 Indications for use and
contraindications . 24
10 Warnings and precautions . 24
11 Additional information . 26
M971931A001 A Medtronic Confidential Composed: 2018-10-25 10:52:03
PSJ – Size-selectable package manual 14-SEP-2018
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm)
12 Explanation of symbols . 28
13 Specifications . 31
14 Federal Communications Commission (FCC) compliance
information . 34
15 Glossary . 35
M971931A001 A Medtronic Confidential Composed: 2018-10-25 10:52:03
PSJ – Size-selectable package manual 14-SEP-2018
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm)
1 Introduction
This manual is intended to help you use the Medtronic MyCareLink Relay™ home communicator Model 24960 (also referred to as “the communicator” in this manual).
If you have questions about your medical condition, talk to your doctor. Your doctor knows your medical history.
If you are feeling sick, get medical attention immediately. If you have an emergency, call your local emergency number. If your doctor has given you instructions, follow them. Waiting to get medical attention could be dangerous to your health.
2 How to contact Medtronic
If you have any questions about setting up or using the communicator, or if you have problems with the communicator, contact Medtronic.
To get help from a Medtronic Patient Services Specialist, call 1-800-929-4043 . Staff is available Monday through Friday from 7:00 AM to 7:00 PM (Central Standard Time).
For more information, visit www.medtronic.com.
M971931A001 A Medtronic Confidential Composed: 2018-10-25 10:52:03
PSJ – Size-selectable package manual 14-SEP-2018
Printing instructions: doc #163256 Category: Size-selectable pkg Size: 4.25 x 6.75 in (108 x 171 mm)
3 What is the MyCareLink Relay home communicator?
The MyCareLink Relay home communicator is an electronic device that transfers information between your implanted heart device and the Medtronic CareLink™ network (an Internet-based secure server). The communicator allows your doctor to manage your care remotely.
The communicator is designed to connect wirelessly to your implanted heart device automatically when your implanted heart device is within range of the communicator.
The communicator transmits your implanted heart device information to the Medtronic CareLink network using a cellular phone network (by default) or through your home WiFi network (optional setup). For instructions on how to connect the communicator to WiFi, see Chapter 5, “Optional: Connecting the communicator to WiFi”, page 10.
https://apps.apple.com/us/app/mycarelink-heart/id1187355789
https://manualmachine.com/medtronic/24960a/11367149-user-manual/
